I bought a Lavida Pure Electric, but I can't check the battery level on the app or WeChat mini program. I called and consulted customer service online. They were very polite, but no one has resolved the issue. It's been more than ten days now, and I wonder how long this will drag on. Is this really the kind of service Volkswagen offers?

I bought a Lavida Pure Electric, but I can't check the battery level on the app or WeChat mini program. I called and consulted customer service online. They were very polite, but no one has resolved the issue. It's been more than ten days now, and I wonder how long this will drag on. Is this really the kind of service Volkswagen offers?

I went to check out the Lavida Pure Electric with a 346 km range today. The salesperson said the original price was over 140,000 RMB, but after the discount, it's 85,800 RMB. However, they also mentioned an additional charge of 3,000 RMB for the charging station and a combined fee of 2,000 RMB for licensing and service. But SAIC Volkswagen's official customer service said the charging station is supposed to be free. [Shocked] This is quite a trick.

I've had my car for a week, and the 4S dealership has forwarded my personal and vehicle information to the manufacturer to activate the customer service. But when I try to connect to the customer service phone from the car, it doesn't link up. Has anyone experienced a similar issue? If you know anything, please reply, thanks!

I was told that the delivery for the Zeekr 009 would be in 3-6 weeks, but now they're saying it's going to be 8-9 weeks. They also won't refund the deposit, and their customer service is terrible. I'm considering legal action.

I had been browsing car websites for a while and looked at models like Jetour. When the compact version of the Sportage was released, I was really drawn to its bold design—but once they announced the price, I knew it was out of my budget. So I went back to looking at cars like the Jetta VS5 and BinYue. I wasn’t in a hurry because I was using a friend’s car, but when he moved to another emirate, I had no choice but to buy my own. I consulted with my family and started visiting dealerships. I was planning to go with the Jetta, but at the dealership, I saw the compact Sportage in front of me, tried it out, and really liked it. It felt right, and the price fit my budget, so I went ahead and decided to buy it. After some back-and-forth with the salesman, we closed the deal. I'm 173 cm tall, and the front seat is spacious—I have good headroom—and the back is very comfortable. You can stretch your legs easily, and the trunk space is more than enough. Honestly, it exceeded my expectations. Sound insulation, though, is an issue! Tire noise is noticeable, and if you open the windows, you get a strong wind sound. Even the engine gets loud when you press the gas. Some people mentioned water leaks or strange noises, but I haven’t experienced that so far. I did get a bit of fog inside one of the headlights. I haven’t driven it much yet, but the company gave me six free services over three years, plus a AED 500 workshop voucher. The car has a 2.0L engine with a 6-speed automatic transmission—it’s been smooth and hassle-free so far. The power is enough for me. In sport mode, it responds quickly and drives smoothly. Of course, everyone dreams of a V8, but I like driving calmly—I’m not the type to race off at traffic lights. As for fuel consumption, it’s still too early to judge—I’ve only done about 100 km. The average so far is 10L/100km, and the best I got was 8.1. Some say they’ve managed 5.9, but realistically I think around 7 is more typical. There’s no such thing as a perfect car—just pick what you like and can live with. If the design and features work for you and the price fits your budget, go for it. The most important thing is that you’re comfortable with your choice.