CarteaNewsAuto NewsLumi Expands in Al Baha: Elevating Car Rental Experience in Saudi Arabia's Southern Tourist Hub

Lumi Expands in Al Baha: Elevating Car Rental Experience in Saudi Arabia's Southern Tourist Hub

Tamara Chalak
Tamara Chalak
2025-09-05
contents

Lumi, a leading name in Saudi Arabia’s mobility services sector, proudly announces the grand opening of its newest car rental branch in Baljurashi, Al Baha region. This expansion marks Lumi’s fifth branch opening in a hotel within the Al Baha area, strategically enhancing the company’s footprint in key tourist destinations across the Kingdom. With this move, Lumi deepens its commitment to simplifying vehicle access and providing flexible rental solutions tailored to the booming southern tourism sector.

Strategic Growth Towards Tourism

  • The new branch aligns with Lumi’s mission to support Saudi Arabia’s Vision 2030 by bolstering transportation accessibility in popular tourist areas.

  • Al Baha, renowned for its high mountains, green valleys, and rich forest reserves, attracts a diverse range of local and international tourists year-round.

  • Lumi’s expansion taps into this growing market, ensuring travelers enjoy seamless exploration with comfortable, reliable vehicles at their disposal.

Executive Vision

Said Azfar Shakeel, CEO of Lumi, emphasized the importance of tourism in driving the Saudi economy’s momentum. He stated that Lumi’s strategic growth plan focuses heavily on customer-centric services, enhancing easy access to terrestrial transportation for both tourists and residents in the region. This new Al Baha branch exemplifies Lumi’s goal to expand its comprehensive service network throughout the Kingdom.

Comprehensive Service Offerings

  • Lumi provides a diversified fleet exceeding 35,000 vehicles, rigorously maintained and serviced regularly to ensure optimum quality.

  • The company operates 41 locations across Saudi Arabia, including 15 airport branches in strategic hubs like King Abdulaziz International Airport, King Khalid International Airport, King Fahd International Airport, and Prince Abdulmjeed bin Abdulaziz International Airport.

  • Lumi’s offerings include economical, medium-sized, luxury, and family vehicles, catering to every traveler’s need and budget.


Customer Experience and Technology

  • Customers benefit from Lumi’s seamless booking experience through integrated digital channels and highly responsive customer service teams.

  • Flexible payment options include secure online payments, credit card transactions, and cash payments at branches, accompanied by fast car pick-up and drop-off services.

  • Dedicated services for corporate and government clients complement Lumi’s retail rental solutions, strengthening its presence in the commercial vehicle rental sector.

Industry Recognition and Achievements

  • Lumi has received multiple accolades, including Best Car Rental Company in Saudi Arabia (2022) and Best Digital Transformation Award (2023).

  • These recognitions affirm Lumi’s dedication to innovation and high-quality service delivery in a competitive marketplace.


Comparison Table: Lumi Versus Competitors in Saudi Car Rental Market


Feature

Lumi

Average Competitors

Fleet Size

35,000+ vehicles

10,000 - 20,000 vehicles

Locations

41 including 15 airports

10 - 25 locations

Vehicle Maintenance

Regular servicing & cleaning

Varied maintenance standards

Booking Platforms

Web, mobile app, call center

Primarily in-person or web

Customer Support

24/7 multi-channel support

Limited hours, fewer channels

Payment Options

Multiple including online

Limited methods

Award Recognition

Multiple industry awards

Sparse awards


The launch of Lumi’s new branch in Al Baha is a strategic milestone that boosts Saudi Arabia’s southern tourism infrastructure significantly. This expansion enriches Lumi’s service portfolio, blending technological innovation, customer convenience, and a massive, diverse fleet that meets evolving traveler expectations. As Saudi Arabia’s tourism sector thrives, Lumi stands poised to drive mobility solutions that define luxury, reliability, and accessibility in the Kingdom’s dynamic car rental market.


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Tamara ChalakTamara Chalak
Chief editor information:

Tamara is an editor who has been working in the automotive field for over 3 years. She is also an automotive journalist and presenter; she shoots car reviews and tips on her social media platforms. She has a translation degree, and she also works as a freelance translator, copywriter, voiceover artist, and video editor. She’s taken automotive OBD Scanner and car diagnosis courses, and she’s also worked as an automotive sales woman for a year, in addition to completing an internship with Skoda Lebanon for 2 months. She also has been in the marketing field for over 2 years, and she also create social media content for small businesses.