CarteaNewsAutomotive WorldVolvo Sued Over Tailgate Sensor: When Smart Features Backfire and Safety Fails

Volvo Sued Over Tailgate Sensor: When Smart Features Backfire and Safety Fails

Tamara Chalak
Tamara Chalak
2025-10-16
contents

In a case sparking debate on automotive safety tech, a New Jersey woman has filed a lawsuit against Volvo and a company employee after suffering a traumatic brain injury when a Volvo SUV’s automatic tailgate unexpectedly closed on her head. The incident, triggered by a dog walking under the rear bumper and activating the hands-free tailgate sensor, left Megan Kohr with lasting vision, balance, and light sensitivity issues unforgiving to daily life.​

Incident Details & Medical Impact

  • Where/When: October 2023, hiking with a Volvo employee and friend (Jennifer Henry) in Bergen County, NJ.​

  • What Happened: Kohr stood behind the open tailgate; Henry’s dog passed beneath the bumper, activating the sensor, closing the tailgate onto Kohr’s head.

  • Injury: Medical reports confirm traumatic brain injury. Symptoms include chronic vision problems, dizziness, eye coordination issues, and permanent light sensitivity.​

  • Doctor’s Statement: At least one injury is permanent and unlikely to fully heal.​

How Volvo Hands-Free Tailgate Works

  • Sensor Location: Usually under rear bumper, detects foot movement for hands-free open/close.​

  • Safety Features: Volvo power tailgates include "pinch protection"—meant to reverse/stop movement if an obstacle or resistance is detected.​

  • Malfunction Claim: Lawsuit alleges that "a rear sensor malfunction" and design flaws allowed closure without stopping, causing injury.​

Lawsuit and Legal Arguments

  • Who’s Sued: Volvo Car USA, employee Jennifer Henry (driver/owner/dog), Volvo USA as vehicle owner.​

  • Claims: Negligence in tailgate sensor safety/system design and liability for dog activation of the sensor.​

  • Damages Pursued: Medical expenses, lost wages, future care, emotional distress, and disability.​

  • Volvo Response: No comment on ongoing litigation.​

How Tailgate Malfunctions Can Occur

  • Real-World Risk: While designed for convenience, hands-free tailgates can activate if pets, children, or objects move under the bumper, bypassing driver intent.​

  • Anti-Pinch Limits: Pinch protection may not always stop or reverse tailgate motion if sensor or obstacle detection fails, risking injury.​

  • Recall Context: Recent EX90 recall for tailgate motor defects shows broader issues in system reliability, though not related to this case.​

"Tech Turned Against Her"

Imagine a woman, hiking on a sunny morning, standing behind an SUV with groceries next to her. Suddenly, a pet's playful curiosity triggers high-tech convenience—and an ordinary tailgate becomes the source of lasting trauma. Her story is a reminder: Smart features demand smart safeguards, especially when lives and well-being are at stake.

Feature Comparison Table: Volvo Tailgate Safety vs. Risks

Feature

Volvo Standard Function

Possible Afailure/Risk

Injury Potential

Hands-Free Sensor

Opens/closes for foot movement

Unintentional activation

Head/body injury

Pinch Protection

Stops/reverses for obstacle

Sensor/design failure

Trapping, impact

Acoustic Warning Signal

Alerts on error/obstruction

Malfunction/unresponsive

No warning, impact

Programmable Opening

Custom max position

Misconfiguration

Unexpected movement

Anti-Pinch Recall History

Yes (EX90, 2025)

Defective motors/spindle

Sudden drop/injury

Broader Impact & Industry Debate

  • Tech vs. Safety: Rise of automation means greater convenience—but also greater liability when designs fail.​

  • Consumer Lessons: Always be aware around motorized tailgates; avoid standing in their path; check safety recalls regularly for your model.

  • Industry Response: Case highlights need for robust sensor validation, emergency overrides, and stronger physical safety checks before mass adoption.

The Volvo hands-free tailgate lawsuit is a sobering reminder of the risks as vehicles grow more automated. While manufacturers tout safety, small flaws in smart features can have life-changing consequences.


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Tamara ChalakTamara Chalak
Chief editor information:

Tamara is an editor who has been working in the automotive field for over 3 years. She is also an automotive journalist and presenter; she shoots car reviews and tips on her social media platforms. She has a translation degree, and she also works as a freelance translator, copywriter, voiceover artist, and video editor. She’s taken automotive OBD Scanner and car diagnosis courses, and she’s also worked as an automotive sales woman for a year, in addition to completing an internship with Skoda Lebanon for 2 months. She also has been in the marketing field for over 2 years, and she also create social media content for small businesses.