- A Smart Logistics Partnership
- The Goals Behind the Move
- Collaboration Through Innovation
- “The Warehouse That Built Trust”
- What Makes the Dubai Hub Different
- Record Sales Strengthen Global Confidence
- About XPeng Motors
- Regional Impact: Why Dubai Matters
- Leadership Perspective
In a move that demonstrates its long-term commitment to customers across the Middle East and Africa, XPeng Motors has officially inaugurated its Regional Auto Parts Warehouse in Dubai’s Jebel Ali Free Zone (JAFZA). The new facility represents a major step toward enhancing after-sales operations, reliability, and accessibility of smart EV services throughout the region.
The hub is part of XPeng’s ambitious plan to build an intelligent service ecosystem, aiming to improve maintenance efficiency and ensure faster delivery of spare parts for popular models such as the XPeng G9 and XPeng G6, among others.
A Smart Logistics Partnership
The new regional warehouse was developed in collaboration with JoyLogistics, the supply chain solutions arm of JD Logistics, leveraging state-of-the-art logistics systems to streamline XPeng’s operations in the Middle East and Africa.
Strategic Location: Situated in JAFZA, Dubai’s central logistics hub, the warehouse serves as an ideal operational base for reaching all major markets in the region swiftly.
Scale and Capacity: The warehouse stores over 1,000 genuine XPeng components, covering all vehicle models currently sold or planned for launch in the region.
Integrated Workflow: From receiving containers to customs clearance, inspection, packaging, and final dispatch — every stage is digitally controlled through AI-powered inventory and tracking software by JD.
Ken Wang, XPeng’s Regional Director for the Middle East and Africa, highlighted the importance of the milestone:
“Our growth in the Middle East rests on a solid logistics foundation. By partnering with JoyLogistics, we can guarantee faster, more accurate, and more reliable service to our customers, strengthening trust and long-term relationships.”
The Goals Behind the Move
XPeng’s decision to invest in a regional spare parts hub goes beyond logistics—it strengthens the company’s market footprint:
Customer Trust: Faster response times will ensure fewer service delays and stronger reliability.
Operational Efficiency: Use of AI-based stock prediction tools to anticipate regional demand.
Regional Coverage: The warehouse will support XPeng’s after-sales network in more than 15 markets, including the GCC, Levant, and North Africa.
Reduced Repair Times: Parts will now be delivered to service centers up to 40% faster than before.
Collaboration Through Innovation
XPeng’s new step reflects a growing partnership between major Chinese tech and logistics corporations. Working alongside JD Logistics and JD Corporate, the automaker plans to connect dealerships, service centers, and customers under a real-time digital platform capable of tracking orders, shipments, and vehicle conditions instantly.
This marks the beginning of XPeng’s digital after-sales ecosystem—an advanced network that combines predictive maintenance, automated distribution, and smart supply integration.
“The Warehouse That Built Trust”
In a bustling Middle Eastern city, a driver once waited weeks for a simple car component to arrive from overseas. Time went by, frustration grew, and his confidence waned.
Then one day, a new shipment arrived—not from halfway across the world but from a local XPeng warehouse in Dubai. The part was installed the same day.
Moral: Trust in a brand doesn’t just come from innovation—it comes from being there when your customer needs you most.
What Makes the Dubai Hub Different
XPeng’s spare parts hub isn’t just another warehouse—it’s the company’s largest international logistics base outside China, designed with advanced automation and green energy standards in mind:
Smart Operations: Automated storage and retrieval systems (AS/RS) powered by data analytics.
Sustainability Focus: Use of electric forklifts and solar-assisted energy management.
Real-Time Monitoring: 24/7 digital surveillance with live data transfers to XPeng’s Guangzhou headquarters.
Cloud Integration: Seamless communication between the warehouse, regional service centers, and customers via the XPeng mobile app.
Record Sales Strengthen Global Confidence
XPeng’s expansion comes in the wake of record-breaking sales figures in 2025:
In September 2025, the company delivered 41,581 new vehicles, up 95% year-over-year and 10% month-over-month.
Between January and September 2025, total deliveries reached 313,196 vehicles, marking a 218% annual increase.
These numbers highlight XPeng’s growing status as one of the top-performing smart EV manufacturers worldwide.
About XPeng Motors
Founded in 2014 and headquartered in Guangzhou, China, XPeng Motors is a leading developer of Smart Electric Vehicles (Smart EVs).
The company is known for its philosophy of “In-house full-stack innovation”, meaning all critical technologies—such as:
ADAS (Advanced Driver Assistance Systems)
Autonomous driving algorithms
In-car operating systems
Electric powertrains
are engineered internally.
XPeng’s focus on full-stack development ensures greater software customization, data integration, and user experience consistency.
As a publicly listed entity on both the New York Stock Exchange (NYSE: XPEV) and the Hong Kong Stock Exchange (HKEX: 9868), XPeng continues to extend its footprint across Europe, the Middle East, and Africa, leading the smart mobility revolution worldwide.
Regional Impact: Why Dubai Matters
Strategic Expansion Point: The Jebel Ali Free Zone provides direct access to air and sea trade routes.
Fast Logistics Network: The hub enables delivery to the Gulf, North Africa, and emerging East African markets within days.
After-Sales Advantage: XPeng customers in Saudi Arabia, UAE, Egypt, and Morocco will now benefit from locally stocked parts and quicker service cycles.
Leadership Perspective
Ken Wang, XPeng’s Managing Director for the Middle East & Africa, stated:
“Dubai is the perfect gateway for our operations—it connects continents and customers. Our new hub will bring us closer to markets that are growing rapidly in their adoption of electric mobility. By ensuring seamless after-sales support, we’re not only building infrastructure—we’re building confidence.”
He further emphasized XPeng’s mission:
“Our vision extends beyond delivering smart vehicles. It’s about creating an intelligent, interconnected network that transforms the very definition of service. We aim to make owning an XPeng as effortless as driving one.”
With the launch of its regional spare parts warehouse in Dubai, XPeng has taken a transformative leap toward achieving customer loyalty, operational independence, and sustainable growth in the Middle East and Africa.
The smart logistics system powered by JD Logistics ensures seamless support, timely maintenance, and optimized after-sales services — reflecting XPeng’s strategy to merge technology, trust, and transformation into every part of the customer journey.
This step solidifies Dubai’s role not only as XPeng’s local hub but as a global benchmark for future-ready EV service ecosystems.
